Our Philosophy

GreenBear Solar is committed to the satisfaction of customers through delivering a friendly and professional service. We believe we can only be successful if our customers are happy and satisfied with the service they have received from us.

Our professional team is trained to deliver quality service to the optimum level so that our customers receive the maximum return on their investment. Today we have achieved more than 95% customer satisfaction, which is the result of the right attitude, quality and customer service that our people strive to deliver.

In order to measure our customer satisfaction, we regularly conduct customer surveys which gives us the ways to perform better. We continuously work on our customers feedbacks to improve our quality in order to fulfill their needs.

Our Customer Satisfaction Process

  • Quick Response - We will respond to all calls and emails within 24 hours, in most cases within 2 hours.
  • Quality Service - We will strive to provide friendly, quality service at all times.
  • Follow Up - We want to make sure you're happy with our service. We are always available post-sale.

Plain and simply, our philosophy is this:
Make it simple for the customer and do it right the first time! That's all there is to it.