Follow Up and Maintenance
GreenBear Solar provides some of the best customer service in the solar industry. Our highly qualified team of Solar Consultants and certified solar technicians and installers do everything in their power to make sure you're not only 100% satisfied with your solar experience, so that you'll refer us to your family and friends.
How We Provide the Best Customer Service:
1. We Get to Know You Personally
When you work with GreenBear Solar, you will be given a single point of contact for your design and installation. Your consultant will work hard to get to know you and find out exactly what solar system will work best for your energy needs and budget. We'll walk you through the installation process and then will follow-up with you after installation to ensure your 100% satisfaction.
2. Our Employess Are The Best In Their Field
We hire the best in the business, meaning they are highly qualified to provide the best service available in the solar industry. Our installers are individually evaluated and tested, and have agreed to a strict code of ethics. Our installers know the most efficient and cost-effective solar technology and custom design the right system for you.
3. Service After the Sale
We don't just install your system and walk away. We provide make sure your system is always operating at peak performance. Our Solar Consultants will follow-up with you to explain how to read your power production, how to troubleshoot, how to clean your panels, plus answer any other questions you may have and make sure you're happy with your installation and your new, much lower, energy bill.
4. Free 1 year maintenance program
We will maintain your system for free for the first year! During that year we will come by at least 3 times to check bolt torque, wire connections and clean the panels. After the first year we will show you how to inspect and clean your system and we offer a worry free maintenance package deal to all our customers if you like us to continue monitoring and/or maintenance your system for you for it’s lifetime, so all you will have to do is count your savings.
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